UVONOKAY Return Policy
Thank you for shopping with us at UVONOKAY. As a platform that directs customers to Amazon for purchases, our products are covered by Amazon’s comprehensive return and refund policies. Please review the following guidelines to understand how returns are handled:
1. Returns and Refunds
- For items purchased via Amazon from UVONOKAY, returns and refunds are subject to Amazon’s return policy.
- You may initiate a return by visiting the “Your Orders” section on Amazon’s website or app. Follow Amazon’s instructions for processing returns and refunds.
2. Eligibility for Returns
- Amazon generally accepts returns within 30 days of delivery, but policies may vary based on the product type and condition.
- Items must typically be returned in new, unused condition and in original packaging to qualify for a full refund. Any specific product return conditions will be provided on Amazon’s product listing page.
3. Damaged or Defective Items
- If your item is damaged, defective, or incorrect, please contact Amazon Customer Service directly for assistance with replacement or refund options.
- Amazon may require photographic evidence for damaged items.
4. Exchange Policy
- Exchanges are typically not available; instead, a new order may be placed, and the original item can be returned according to Amazon’s policy.
5. Customer Support
- For questions or assistance with your return or refund, please reach out to Amazon’s support team or refer to their Help & Support section.
At UVONOKAY, we strive to ensure a smooth shopping experience. If you have further questions about our policies, please feel free to contact us.